Privacy Policy
1. Introduction
Welcome to Mopzo Cleaning Services. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.
By using our services, you consent to the data practices described in this Privacy Policy. If you do not agree with the data practices described, you should not use our services.
2. Information We Collect
We may collect the following types of information:
- Personal Identification Information: Name, email address, phone number, residential address, and payment information.
- Property Information: Details about your property that are necessary for providing our cleaning services.
- Communication Data: Records of correspondence when you contact us via email, phone, WhatsApp, or other channels.
- Service Preferences: Information about the services you request and any specific instructions you provide.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, maintain, and improve our cleaning services
- To process your service requests and transactions
- To communicate with you about your appointments, service updates, and promotional offers
- To respond to your inquiries, comments, or concerns
- To personalize your experience with our services
- To ensure the security and safety of our staff and clients
- To comply with legal obligations and resolve disputes
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service Providers: Trusted third parties who assist us in operating our business, conducting our services, or servicing you, so long as those parties agree to keep this information confidential.
- Legal Requirements: When required by law or to respond to legal process, to protect our customers, to protect lives, or to protect the rights or property of Mopzo Cleaning Services.
- Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including to satisfy any legal, accounting, or reporting requirements.
7. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of any inaccurate or incomplete information
- Request deletion of your personal information
- Object to processing of your personal information
- Request the transfer of your personal information to another party
To exercise any of these rights, please contact us using the contact information provided in this policy.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Mopzo Cleaning Services
Flat No 01 Dachkul Pada Rd, behind Western Park Road,
near Kheteshwar Ashram, Dajkul Pada, Mashachapada,
Mira Road East, Thane, Mira Bhayandar,
Maharashtra 401107
Phone: 932 143 2326
WhatsApp: 912 052 5965
Email: info@mopzocleaningservices.in
Important Notice to Customers
For the security of your valuables and to prevent any misunderstandings, we request our valued customers to:
- Secure all valuable items (jewelry, cash, important documents, electronics, etc.) in locked storage before our cleaning staff arrives
- Conduct a thorough check of your belongings after the cleaning service is completed
- Verify the contents of the cleaner's bag in your presence before they depart from your premises
Please note: Once the above verification process is completed, Mopzo Cleaning Services will not bear any responsibility for any missing items or claims regarding personal belongings.
Our staff undergoes thorough background checks and training, but we still recommend customers take these precautions for everyone's protection and peace of mind.